CRA Community Based Outpatient Clinics (CBOC)

CRAssociates, Inc. (CRA) is the largest provider of CBOC services.  We have been providing primary care to Veterans for over 9 years, including a wide range of primary and mental health care services.  Services are provided to beneficiaries of the Department of Veterans Affairs through the Community Based Outpatient Clinic Program (CBOC) throughout the United States.

Services Provided:

CBOC Programs are specific to the needs of veterans within the service area of the contracting Veterans Affairs Medical Center (VAMC).  CRA health care delivery meets or exceeds all requirements necessary to provide high-quality healthcare to all veteran beneficiaries. Specific services include:

  • Primary Care
  • Care of Occupational Illnesses and Injuries
  • Yearly Physical Examination
  • Routine Medical Examination
  • Management of Referrals to Medical Specialists
  • Management of Referrals to Mental Health Specialists
  • Preventive Medicine Counseling and Evaluation
  • Case Management of Hospitalized Veterans
  • Records, Reports, Forms, Total Integration with VAMC
  • Mental Health Services

Community Based Outpatient Care Includes:

  • Client-focused program support and contract administration
  • Provider credentialing
  • Program orientation
  • Case management/Outcomes
  • Continuity of care
  • Equipment and technical support
  • Physical facility compliance with local, state, federal, and JCAHO requirements
  • Enrollment of eligible veterans
  • Marketing
  • Medical/legal records requirements
  • Service utilization reporting
  • Performance improvement and quality monitoring/quality improvement
  • Turnkey facility development in-house

Benefits to Our Clients:

By outsourcing operations of Community Based Outpatient Clinics to CRA's trained professionals, the Department of Veterans Affairs gains a total turnkey, cost effective delivery system.  CRA provides total access and monitoring of our valued Veterans nationwide.